To check the status of your order, go to Orders. Here’s what you will see: 

Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information. 

Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package. 

Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m.

A message about current events: Our teams are focused on serving as many pet parents as possible, and due to high demand for essentials, including medication, we’re temporarily not able to change existing orders.

If your order hasn't shipped yet, you can cancel it from your account. Go to Orders, click on the order you want to cancel, and click the "Cancel This Order" link.  

If you need help canceling your order, please send us a message with your order number. We will resolve it as quickly as possible so that your experience is simple and worry-free. If we have already processed your order, we may not be able to cancel it. In that case, we will issue you a refund. We also accept returns within 365 days of purchase. 

Applying a promotion code is simple! At Checkout, simply type the code into the box that says “Promo Code.” Then, click the button that says “Apply.” All promotion codes can only be used once. Check PetCorner terms and conditions found on the email or mailer you received.

Yes, we accept manufacturer coupons. Please place your order and mail your coupon to:

Attn: PetCorner Coupons

3251 Hollywood Blvd., Ste. 401

Hollywood, FL 33021

Include the original coupon, your email address, and your recent order number so our customer service team can process the coupon for you. We cannot accept expired, copied, scanned, emailed, competitor, or rebate coupons.

Depending on your banking institution, your refund will be credited back to your original payment method(s) in 3 to 5 business days.

To place an order, make sure you are logged in to your petcorner account or create a new account.  

Next, search for the items you would like to order. Use the search bar at the top of the page to search for products. Or, click “Shop by Pet” to browse different categories. Click on a product to see more details. To add the product to your cart, click on the orange button that says “Add to Cart.” 

After you add something to your cart, you can keep shopping or check out. To check out, click on the orange button that says “Proceed to Checkout.” While you’re shopping, you can always click the cart in the upper right corner of your screen to view your shopping cart or proceed to checkout. 

On the checkout page, add or select your shipping address. At this time, we only ship within the contiguous U.S. Next, add your select your payment method. Before you place your order, review the items in your cart. Any discounts or promotions will be reflected in your Order Total. When you’re ready, click the orange button that says “Place Order.” We’ll send you an email confirming your order

Our exchange policy is simple and worry-free: If you're not 100% unconditionally satisfied with your pet supplies, you can get them back to the store in order for an exchange within 14 days of purchase.  If you would like to request a return or replacement, please send us a message with your order number. Please ensure the product is in brand new condition which can be put up for further resale.

We DO NOT accept returns or exchanges on live animals, or offer any warranty or guarantee.

petcornerdubai.com or Pet Corner does not take title to exchange items until the item arrives at our stores. At our discretion, an exchange may be issued.  

Refer to our Return policy on the following link:

https://petcornerdubai.com/content/return-policy

Autoship is a completely free customizable way to set up repeat deliveries from Petcornerdubai.com and save on the items you buy regularly. You can change, remove, and skip items or postpone your order date up to 72 hours before. There's no membership fee and you can cancel at any time after your first order on autoship is places & Charged.

When you sign up for Autoship, you'll unlock incredible savings of 5% on your first order. But the savings don't stop there – you'll also enjoy a 5% discount on all recurring orders, ensuring that your pet's needs are always met without breaking the bank.

Navigate to the "My Autoship" & "My Orders" section to view your Autoship you wish to modify-please do send us an inquiry on customerservice@petcornderdubai.com, in the event you wish to propane or postpone your order.

72 hours prior to your upcoming scheduled order, we will send you a reminder email. You have the option to modify your order before it enters the processing stage. Another email will be sent to you when your order is processed. In the event you do not receive an email notification we encourage you to keep track of the same on your My Orders account, to see the date of your Autoship order which was selected. ( We encourage this step as there are several email blockers on personal and company emails- our only intimation is emails, however, we would encourge you to check under your order tab) 

Your payment method will be charged automatically when your Autoship order is shipped or on the anniversay date of the auto ship chosen during the order . We start preparing your order 48 hours before the scheduled order date, and you may observe a pending charge as the preparation process commences. The pending charge will be resolved within 24 to 48 hours after your order is shipped. There's no need for you to take any action, and contacting us or making online updates is unnecessary.

Yes you may cancel your auto ship subscription only after the 2nd order is charged and delivered. To Cancel please visit "My Orders" On your account and send us a screenshot of the same to customerservice@petcornerdubai.com. A request will be sent to the back office/admin , which will be actioned within  3-5 working days. Please note should your cancellation have a date of 3-5 days before the due date , your card will be charged- Refunds if any will be made in your wallet with a 5% administrative charge. No refunds will be paid out into your credit card or cash.

Please note by signing up for Autoship , you confirm accepting change in prices as per market conditions. Prices can fluctuate as we stay competitive with other online & offline retailers.  Once again you have the option to Opt -out of the Auto ship program anytime after the second auto ship has been placed and charged.

Go to Autoship order on your account, under "My Account" & share a screen shot on customerservice@petcornerdubai.com. You may only edit quantities , should you wish to add other items, a NEW order needs to be made by choosing auto ship. 

You must first be registered on the app or website. The next step is to be logged on to view all applicable promotions. The next step is to select Autoship at checkout for offer to apply.  Kindly note that there is NO Limit: you can choose multiple items per order, however there is a Limit of 1 order per customer . The Value of the discount cannot exceed Aed 200 Max discount per order. May not be combined with other offers. Please review all Autoship Terms & Conditions 

While you just welcomed a four-legged friend to your family, you’re not sure how often it will need to be groomed or even if it needs to be groomed. You should first consult the pet shop, animal shelter, the vet or a groomer.

The basic of grooming include bathing, trimming the coat, brushing out, clipping nails and generally giving your pooch a spa-day. But they don’t need spa every day. Grooming depends on the breed, hair length, type of coat, activity, and environment and should be done about once a month.

More frequent grooming or brushing is required for young puppies, or kittens, which have never been groomed before but wait until all the vaccinations are done. Grooming from an early age will get the pet used to being handled and avoid grooming issues into adulthood.

Bathing is advised to be done no more than once a month, more than that will cause the natural oils to strip from the skin causing dry and itchy skin. Instead brushing can be done on a regular schedule, which will help remove loose hair and dead skin. Nail clipping can be done every 2 to 3 weeks, although check for the nail length before going for a trim.

Adding a pet in your human family can be a great idea, but if you have allergies or asthma, they can also, be your worst enemy. Pets shed dander, which is a combination of dead skin cells and hair, triggering asthma attacks and allergic reactions. But don’t ditch your pet yet because these symptoms can be kept under wraps.

Minimize contact with your pet by keeping it outdoors or in another area in the house. If you do come in contact with your pet, wash your hands immediately and thoroughly.

Switch from carpets to wooden or marble floors, since these floors trap less dander. Also keep your pets off the couch, beds or furniture with fabric covers, reducing exposure to dander.

Clean as often as possible. Frequently wash animal cages, baskets, any covers, clothes or materials that pets come in contact with. Vacuuming with an extra set of HEPA filter or double bag is also effective.

Bathe and groom your pet more often. A frequent hair cut for your pet also works. Bathing with a vet consulted shampoo, reduces the allergens but the levels return to normal in three days. Hence, pets need to be washed at least twice a week.

Animals are the common cause of asthma and other respiratory problems, congestion, and skin reactions like eczema and hives. If you are caught between being an animal lover and asthma sufferer, fear not because there are allergy and asthma friendly pets out there

If you are asthma allergic to one animal, there’s a probability that you are allergic to other fury animals too because all animals shed allergens.

There are also people suffering asthma or respiratory problems due to bird feathers, feather dust and bird dander. Before switching your fury pet with a bird, spend some time around pet birds and check whether you develop an asthma attack or reaction. Accordingly, you can select a new pet.

Scaly animals such as fish, turtles, frogs, and lizards could be a better option. They are not actually huggable and you cannot interact or bond with them same as dogs or cats, but they can be an ideal pet for you, since they are free from allergens. However, you could be allergic to something related to them, like their cage or tank, the food they eat, or cleaning products used. You can check with the pet shop or a vet for the same.

If you’re a first-time pet owner, “How much should I feed it?” is likely to be your first question when you bring your pet home. Frequency of pet meals depends on various factors such as age, body weight, activity levels and the type of food you’re feeding them.

You can consult the veterinarian about the feeding schedules and the kind of food to feed. It is recommended to feed adult and healthier dogs/cats twice a day, once in the morning and in the evening. However, young puppies and kittens may need to be fed more than twice, as often as every few hours, or as directed by the vet. Because they are known to have low blood sugar levels, frequent eating is a must. Often, they require extra attention and coaxing to eat.

Ensure that your feeding schedules are fixed to one time daily, which will not only establish routine but will also help you monitor your pet’s health. Portioning out the food is also an important factor, which will keep your pet from overeating.

Pros of Pet Adoptions:

1. Saving a Life:

One of the most significant benefits of pet adoption is the opportunity to save a life. By adopting a pet from a shelter or rescue organization, you provide them with a second chance at finding a loving home. Choosing adoption over purchasing from a breeder helps reduce the number of homeless pets and supports the efforts of animal welfare organizations.

2. Variety of Choices:

Animal shelters and rescue groups offer a wide variety of pets for adoption. Whether you're looking for a specific breed, a particular size, or a mixed-breed with a unique personality, you'll find a diverse range of options. Adopting a pet allows you to find the perfect match that suits your lifestyle and preferences.

3. Cost-Effective:

Compared to purchasing a pet from a breeder, adoption fees are generally more affordable. These fees often include vaccinations, spaying/neutering, and microchipping, saving you money on initial veterinary expenses. Additionally, some shelters provide ongoing support and resources, further reducing long-term costs.

4. Training and Socialization:

Many shelter pets have undergone basic training and socialization, which can be a significant advantage for potential adopters. By adopting an already-trained pet, you save time and effort on housebreaking, basic commands, and social skills development. This makes the transition into your home smoother and less stressful for both you and your new companion.

Cons of Pet Adoptions:

1. Uncertain Background:

When adopting a pet, it can be challenging to determine their full background and history. Some shelter pets may have experienced trauma or neglect, leading to potential behavior or health issues. While shelters strive to provide accurate information, there may be uncertainties regarding the pet's temperament, compatibility with children or other pets, or existing medical conditions.

2. Behavioral Challenges:

Pets coming from shelters or rescue organizations may require additional time, patience, and training to adjust to their new environment. Some pets may exhibit anxiety, fearfulness, or separation anxiety due to their past experiences. Adopters must be prepared to invest time and effort into addressing and managing any behavioral challenges that may arise.

3. Limited Breed Options:

If you have a specific breed in mind, adoption may not always fulfill that desire. Shelters typically have a higher number of mixed-breed or non-purebred pets available for adoption. If breed characteristics or predictability are crucial factors for you, purchasing from a reputable breeder might be a more suitable option.

4. Unknown Health History:

While shelters usually provide necessary vaccinations and medical care, a pet's complete health history may be unknown. Some shelter pets may have underlying health issues that only surface later on. Adopters should be prepared for potential veterinary expenses and ongoing healthcare needs that may arise as the pet ages.

Conclusion:

Pet adoption offers numerous advantages, including saving a life, providing a variety of choices, and being cost-effective. However, it's essential to consider the uncertainties surrounding a pet's background, potential behavioral challenges, limited breed options, and unknown health history. By weighing these pros and cons, you can make an informed decision and find a loving companion that suits your lifestyle and preferences. Remember, adoption is a commitment, and with patience, understanding, and love, you can give a shelter pet a forever home and experience the joy of a lifelong bond.