Our average across all express zones is 15 minutes from order confirmation to door. If we miss the 15-minute commitment, your express fee is refunded — no paperwork required.

15 zones today: Marina, JBR, Downtown, Business Bay, DIFC, Jumeirah, Al Wasl, Al Barsha 1, Palm Jumeirah, City Walk, Dubai Hills, JVC, Sharjah, Fujairah and Abu Dhabi. New zones onboard monthly.

3,500+ essential SKUs — dog and cat dry food (up to 3kg), wet pouches, small-pack cat litter (up to 7kg), treats, puppy milk replacer and emergency supplements. For larger bags or full range use same-day delivery.

Yes, a flat AED 15 express fee.

10 AM to 7 PM, every day, including public holidays.

We pre-position inventory in 15 micro-fulfilment hubs across UAE instead of dispatching from one warehouse. The rider is already inside your zone before you check out.

Yes — you'll see your rider's exact location and ETA from the moment your order is confirmed.