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Supplier Terms & Condition

THE DOS
DOs for Marketplace Lis􀆟ng
1. Upload High-Quality Images
• Use clear, well-lit product photos (white background preferred).
• Include multiple angles and lifestyle images if possible.
2. Use Accurate Product Titles
• Include brand, product type, size, and flavor (e.g., *Royal Canin Kitten Dry
Food 2kg*).
3. Write Detailed Descriptions
• Include features, usage instructions, ingredients (if applicable), and benefits.
• Mention pet type, breed size, or age suitability.
4. Set Competitive Pricing
• Align with market pricing and include promotional offers if available.
5. Keep Stock Updated
• Ensure accurate inventory levels to avoid cancellations or backorders.
6. Provide Correct SKU & Barcode Info
• Use unique identifiers to streamline logistics and catalog management.
7. Follow Pet Corner’s Category Guidelines
• List under the correct category and subcategory for easy customer
navigation.
8. Respond Promptly to Order Inquiries
• Timely updates and customer service improve visibility and trust. Ensure you
deliver during the same day to the Pet Corner Warehouse , cut off 4Pm UAE
time. Orders post 4PM will be fulfilled next day before 10AM.
9. Ensure Fast Fulfillment
• Ship orders within the agreed SLA to maintain your performance rating.
10. Comply with UAE Product Standards
• Ensure all listed products meet regulatory, safety, and packaging
requirements.


THE DONTS
DON’Ts for Marketplace Lis􀆟ng
1. Don’t Use Low-Resolution or Watermarked Images
• Blurry or unprofessional visuals lower buyer trust and conversion.
2. Don’t List Duplicate Products
• Avoid creating multiple listings for the same product – use variations
instead.
3. Don’t Include Misleading Information
• No exaggerations, false claims, or expired product listings.
4. Don’t Use All CAPS or Emojis in Titles
• Keep titles clean, consistent, and easy to read.
5. Don’t List Out-of-Stock Items as Available
• Leads to cancellations, poor customer experience, and penalties.
6. Don’t Add External Contact Info or Links
• All communications must stay within Pet Corner’s platform.
7. Don’t Ignore Product Categorization Rules
• Incorrect placement can reduce discoverability and search results.
8. Don’t Neglect Expiry Dates
• All food, treats, and consumables must have valid shelf life clearly stated.
9. Don’t Delay Uploading New Collections
• Keep your brand fresh and competitive with new launches.
10. Don’t Violate Pet Corner’s Brand Guidelines
• Use consistent tone, formatting, and follow all marketplace policies.
11. Don’t list any brand or product that is NOT directly imported by you
• We will not allow any brand or product not imported by your company.
12. Don’t list any brand or product that is NOT registered with the
Municipality or Ministry ( food items or supplements)

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